Business is Requests
Success is how we fulfill them
one small skill
BIG RESULTS
121
Average emails employees receive per day, every email is a request to open
4x
Customer is 4x more likely to switch to a competitor due to service related issues rather than product or price
86%
of employees and executives cite lack of collaboration or ineffective communication for workplace failures
WHAT IS THE REQUEST EXCHANGE?
The request exchange is a simple and structured approach to making and fulfilling requests effectively.
WHAT IS THE STRUCTURE OF THE REQUEST EXCHANGE?
The 4A’s (Awareness, Accountability, Achievement and Attunement) structure helps individuals to fufill requests more effectively.
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WHAT IS THE APPROACH?
Our 3E’s approach (Educate, Empower and Embed) is designed to deliver a sustainable change
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I want to…..
Generate more sales
Increase leads
Increase customer satisfaction
Sell more to existing customers
Improve productivity
Reduce costs
Increase profit
Strengthen culture
Be more innovative
Be more collaborative
Improve Employee Experience
Build stronger teams
How do I get started?
1
Educate
make an informed choice whether this is right for you
a
Read our whitepapers to understand more
b
Read our e-book to learn the request exchange. Visit our Facebook site to subscribe and download the book.
c
Sign-up for a Webinar to learn faster and get more insights